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Terms & Conditions

Terms of Use
Welcome to Sasa.com, the leading on-line one-stop shop for all your cosmetics, skincare, fragrances, haircare and other personal care needs. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of Sasa.com, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement. Sasa.com is owned and operated by Sa Sa dot Com Limited. Any reference in these Terms of Use to Sasa.com shall include reference to Sa Sa dot Com Limited and their respective employees and agents.

Compliance with laws

Sa Sa dot Com Limited is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong. We are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers.

We recommend delivery services for shipping of the products you ordered. However, should you prefer other delivery services or forwarders, you may contact us or make your own arrangement. Our products and shipment fees are denominated in US dollars with local currencies equivalent for reference. All orders placed are transacted in US dollars.

Order Terms

Our order terms are contained in the Help page under the sections headed Ordering and Shipping and Delivery. All orders are subject to these order terms in addition to these Terms of Use.

Use of forwarder

We recommend delivery services for shipping of the products you ordered. Your rights regarding the delivery of the products shall be governed by the terms and conditions of such a forwarder, which will be available for perusal upon request. By choosing the forwarder we recommend, you agree that we will appoint such a forwarder to handle all the aspects of the delivery on your behalf. We will not be responsible for any act or failure to act on the part of such a forwarder. We disclaim any liability whatsoever and you assume all risks and liabilities associated with its use.

However, you are free to choose other delivery services or use whichever forwarder for the delivery. In case you wish to use a forwarder which is different from our own suggestion, please contact our Customer Service Representative by phone +852 2975-3747 during office hours or by e-mail: eshop@sasa.com. The delivery time may take longer if you choose your own forwarder.

Free shipping

In case you choose to use the forwarder that we recommended and your order reaches a particular Net Order Amount as specified in our FAQ, we will pay the shipping fee to the forwarder on your behalf. Your order will be shipped by the shipping method specified for free.

Our trademarks, service marks and copyright

The following trademarks and service marks belong to Sa Sa International Holdings Limited or its affiliates and all rights in them are reserved: Sa Sa, 莎莎, Sasa.com. These and other Sa Sa or Sasa.com graphics, logos, service marks and trademarks of Sa Sa International Holdings Limited and its affiliates and subsidiaries may not be used without the prior written consent of Sa Sa International Holdings Limited or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on Sasa.com are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on Sasa.com, are the exclusive property of Sasa.com and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of Sasa.com or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.

Use of Site

This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); Sasa.com reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Resale Purpose is Not Permitted

All products sold are for customers' use only and shall not be commercially resold. Sasa.com may refuse any purchasing order which it suspects is for commercial resale.

Title of Products, Documents and Fees to Import

All title of products will be passed to customer when order is dispatched by Sasa.com. Sasa.com will deliver the products according to customer’s instructions. For many international shipments you may be required to pay customs and duties, obtain certain licence or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/ or import regulation is determined completely by the government of your country, and as such we have no control over those costs or regulations. As such, Sasa.com will not pay, nor be held responsible, for such costs or arrange for application of import license. By continuing with you order you agree to be responsible for any customs or duties incurred as a result of your country's customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to Sasa.com you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.

Disclaimer

The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Sasa.com is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Sasa.com. Sasa.com shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.

Although Sasa.com uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.

Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless Sasa.com from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that Sasa.com shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against Sasa.com for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of Sasa.com, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Links to other sites

Occasionally, Sasa.com may make available a link to a third party's web site. These links will let you leave Sasa.com. The linked sites are not under Sasa.com control and Sasa.com is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Sasa.com is not responsible for webcasting or any other form of transmission received from any linked site. Sasa.com provides the links only as a convenience. Sasa.com does not endorse the site or its use or contents.

Our Privacy Policy

You agree to our use of information about you as described in our privacy policy.

Termination

Sasa.com may terminate or suspend your access to all or part of the site, without notice, for any conduct that Sasa.com, in its sole discretion, believes is in violation of any applicable law or is harmful to Sasa.com or a third party.

Notice

Sasa.com may deliver notices to you by means of electronic mail, a general notice on Sasa.com or by post. You may give notice to Sasa.com at any time by means of electronic mail to Sasa.com or by post to the following address: 14/F Block B, MP Industrial Centre, 18 Ka Yip Street, Chai Wan, Hong Kong.

Modification of Terms

These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Governing Law

These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.

These Terms of Use were last updated on July 2013


 
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Sasa.com - the ultimate online beauty & health shop

Sasa.com offers around-the-clock access to the best beauty and health products – and we ship worldwide. Skincare, fragrance, makeup, slimming, haircare, nailcare, bath and body care, health and beauty supplements, and men's products - it's all here.

We offer famous brands, as well as quality niche brands to cater for your special beauty needs. And to help you decide, we feature beauty tips and articles on the latest beauty trends, techniques and products. Subscribe to our e-newsletter or visit often for special promotions. Join our Sa Sa VIP programme for an extra 5% discount off our already great prices. And earn Bonus Points good for free redemptions.

Sasa.com is a member of Sa Sa International Holdings Limited, a leading cosmetic retailing and beauty services group in Asia, and is listed on the Stock Exchange of Hong Kong (Stock code: 178).